CUSTOMER OUTCOMES

Real Merchant Stories

See how retail businesses, pharmacies, restaurants, and hardware shops across Kenya use Faidi Nova to increase margins and eliminate stock loss.

PharmacyNairobi
-43%
Stock Loss Reduction

How Nuru Pharmacy cut stock shrinkage by 43% in three months

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RestaurantNairobi & Kisumu
+18%
Sales Volume Growth

How Mama Oliech’s boosted checkout volume by 18% during peak hours

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HardwareNakuru
18,000
Active SKUs Managed

Managing 18,000 SKUs across multiple storage depots with confidence

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CASE ANALYSIS

How Nuru Pharmacy cut stock shrinkage by 43% in three months

The Challenge

Manually tracking batch expiry dates, drug classifications, and cashier sales reconciliation resulted in high wastage and unexplained cash discrepancies.

The Solution

Deployed Faidi Nova POS with offline-first logging, real-time batch and expiry warnings, and role-based cashier adjustments requiring manager approvals.

Measurable Outcomes

  • Eliminated expired stock write-offs completely with 60-day visual warnings.
  • Reduced daily cashier checkout reconciliation time from 2 hours to 5 minutes.
  • Stopped manual book entry errors for over 4,500 drug items.

"We used to write expiry dates in a logbook. Now, the system warns us 60 days before a batch expires. Cashier reconciliation takes 5 minutes instead of 2 hours."

Dr. Amina W., Owner
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